Digital Performance Media

Frontier Group - Pricing Guide

Paul's Admin Margin (only visible in Paul's Breakdown view)

Admin % by spend band (degressive)
Setup Fees
One-time fees to get each client's digital campaigns live. Two scenarios depending on whether the client is brand new to digital advertising or already has infrastructure in place.
New Advertiser

A client with no existing ad infrastructure. We create everything from scratch: Google Ads accounts, Meta Business Manager, payment profiles, conversion tracking, and permissions - then build and launch the first campaign.

Existing Client - New Campaign

A client who already has ad accounts, payment methods, permissions, and tracking in place. They only need a new campaign built - e.g. a new property development launching under an existing advertiser.

Example Breakdown: Medium - New Advertiser

$2,000

Here's what goes into setting up a new medium-complexity advertiser from scratch, including the first campaign build.

Foundation (one-time)
ActivityHours
Google Ads account creation & billing2.5h
Meta Business Manager & pixel setup2h
Performance Max / display account setup1h
Payment profiles & approvals1h
Conversion tracking setup1.5h
Column setups & permissions0.5h
Ad tech coordination & oversight1.5h
Foundation subtotal10h
Campaign Build (every new campaign)
ActivityHours
Creative upload & ad formatting2h
Audience & targeting build1.5h
Campaign structure & bidding strategy1h
QA & go-live checks0.5h
Tracking QA & sign-off0.5h
Campaign build subtotal5.5h

Setup fees cover one campaign per platform (e.g. Harbour Sorrento = 1 Meta campaign + 1 Search campaign + 1 PMAX campaign). Additional concurrent campaigns for the same client are scoped as a separate New Campaign fee.

Comments - Setup Fees

Ongoing Monthly Fees
Monthly management fee is the greater of the tier's base floor or a percentage of digital media spend. As spend grows, the effective rate decreases - we're incentivised to drive performance, not inflate budgets.
How it works: Each month, we calculate both the floor and the percentage of actual digital spend. The client pays whichever is higher. For most clients in the $5k-$15k digital spend range, the percentage will be the active component. The floor ensures a minimum level of dedicated management.

Fee Schedule - Per Client, Per Month

Digital Spend SimpleEff % MediumEff % AdvancedEff %

Fee = greater of floor or degressive % of digital spend. Higher tiers include a small complexity surcharge reflecting additional platforms and management effort.

Why Do Higher Tiers Cost More?

Higher tiers involve more platforms, more complex tracking, and more ongoing optimisation work.

Simple
  • 1-2 platforms (e.g. Search + Meta)
  • Straightforward lead gen campaigns
  • Standard conversion tracking
  • Lower ongoing optimisation hours
Medium
  • 2-3 platforms managed concurrently
  • Cross-channel budget allocation
  • More sophisticated audience strategies
  • Performance Max / display alongside search and social
  • More time on optimisation and creative rotation
Advanced
  • 3+ platforms, full digital mix
  • Complex conversion tracking (enhanced conversions, offline imports)
  • Higher spend = more budget pacing and bid management
  • More frequent creative refreshes and testing
  • Deeper reporting and strategic analysis

Comments - Ongoing Fees

Ways of Working
How we operate, what's included, and what to expect.

Service Level Agreement

1
New Advertiser Setup: 3 Business Days

From receipt of a completed brief and all required access/information. Includes account creation, tracking implementation, and first campaign launch.

2
Existing Client - New Campaign: 2 Business Days

From receipt of a completed brief. Foundations are already in place, so we move faster on campaign builds for existing advertisers.

3
Reporting: Live Automated Dashboards

Every client gets a real-time performance dashboard - always up to date, accessible any time. We don't produce manual periodic reports. Dashboards are the single source of truth for campaign performance.

4
Campaign Scope: 1 Campaign Per Platform

Each setup fee covers one campaign per platform (e.g. 1 Meta campaign + 1 Search campaign + 1 PMAX campaign). Additional concurrent campaigns are scoped and quoted separately as a New Campaign fee.

5
Urgency & After-Hours: +50% Surcharge

Need something live within 4 hours, or work done outside business hours (9am-5pm AWST, Mon-Fri)? Available where capacity allows, with a 50% surcharge on the applicable setup fee.

6
Creative Assets

Client provides creative assets (imagery, video, brand guidelines) and ad copy. We handle asset sizing and platform-specific adaptation. Where approved, we can leverage AI tools to assist with copy generation and variations.

7
Communication

Dedicated Slack channel (or preferred method). Regular optimisation updates and proactive performance insights. Direct access to the team managing your campaigns.

Comments - Ways of Working

Payment Terms & Invoicing
Transparent, predictable invoicing based on agreed scope and actual media spend.

How Invoicing Works

1
Scope Agreement

Engagement scope is agreed and signed upfront based on this pricing framework. Each client's complexity tier and expected spend range is confirmed before work begins.

2
Monthly Invoice - 1st Week of Each Month

A single monthly invoice containing:

Base floor retainer for each active client for the current month.

Percentage-of-spend component calculated from actual media spend in the prior month. Spend figures are extracted from each ad platform no earlier than 3 days after month-end to allow platform reporting to finalise and reconcile.

3
Payment Terms: 14 Days

Payment is due within 14 days of invoice date.

4
Setup Fees Invoiced Separately

New Advertiser and New Campaign setup fees are invoiced separately upon completion of each setup. These are one-off charges, not recurring.

5
Media Spend - Direct to Platforms

All media spend is paid directly to the ad platforms. Your credit card is on the ad accounts, and you maintain full ownership and transparency of spend at all times.

Comments - Payment Terms

Engagement Terms
Key terms governing the working relationship. Full terms and conditions accompany the scope of work.

Your Data, Your Accounts

All ad platform accounts are owned by you. Full ownership of all campaign data, audience data, conversion data, and performance history at all times.

Upon departure, full access to everything - ad accounts, dashboards, campaign data. Nothing withheld or deleted. Clean handover within 10 business days.

Intellectual Property

Campaign structures, ad copy, audience configurations, and bidding strategies are yours to keep - perpetual, irrevocable licence.

Underlying methodologies, frameworks, and tools remain ours - but everything built for your campaigns belongs to you.

Key Terms Summary

TermDetail
Urgency / After-HoursExpedited setup (within 4 hours) or after-hours work attracts a 50% surcharge. Subject to availability.
Business Hours9:00am - 5:00pm Perth time (AWST), Monday to Friday, excluding WA public holidays.
Dedicated ProjectsDistinct projects outside ongoing campaign management (e.g. website migration, CRM integration) are scoped and quoted separately.
Channel ExclusivityExclusive provider for paid search and paid social channels. Programmatic, BVOD, and traditional media are not affected.
TerminationEither party may terminate with 10 business days written notice. Full data handover guaranteed.
ConfidentialityBoth parties keep all business information, campaign data, and strategy confidential.
LiabilityNot liable for ad platform changes or campaign performance outcomes. Aggregate liability capped at 1 month of fees.
Governing LawWestern Australia.
Full terms and conditions will be provided as part of the formal scope of work for review and signature before the engagement commences.

Comments - Terms